NLP can serve as a more natural and user-friendly interface between people and computers by allowing people to give commands and carry out search queries by voice. Because NLP works at machine speed, you can use it to analyze vast amounts of written or spoken content to derive valuable insights into matters like intent, topics, […]

This is particularly important, given the scale of unstructured text that is generated on an everyday basis. NLU-enabled technology will be needed to get the most out of this information, and save you time, money and energy to respond in a way that consumers will appreciate. Intent recognition identifies what the person speaking or writing […]

This is the perfect time for marketers to leverage technology and let AI-driven chatbots do the talking. Customers expect you to address them by their name, know their location, figure out their product/service preferences, and tap into their history for other details. While traditional chatbots have been giving rule-based responses to incoming queries for several […]